Kneaded Time Policies and Procedures:

 

Please be advised of the policies and procedures for this practice

 

***Amid the ongoing uncertainty of COVID-19, we have modified our cancellation policy to offer greater

flexibility to all our clients. We hope this will alleviate any stress and hesitation you have about an upcoming

appointment. If you need to reschedule for whatever reason, and especially if you are not feeling well, we

understand and request for you please contact us as soon as possible to reschedule. To further support

you, there will be no penalties for cancellations at this time.

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• Masks are optional for all clients and therapists

• Please wait in your vehicle upon arriving for your appointment. You will receive a text message when we have adequately prepared the treatment room for you.

• Currently, we are not accepting out-of-state clients

• No food or drink in the building

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Tardiness

Appointment times are as scheduled and cannot extend beyond the stated time to accommodate late

arrivals. Please be on time for your appointment.

 

Sickness

Massage/bodywork is not appropriate care for infectious or contagious illnesses. Please cancel your

appointment as soon as you know of an infectious or contagious condition. If it is within the 24-hour

the notice period, the cancellation fee may be waived.

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